Before you try contacting us, please visit the Help. Many of your questions may already have answers listed on the Help, so checking it first will save you time. You can click our processor CCBILLS's link or call toll free number below to resolve any Billing Issues or Password Issues you may have. If those do not resolve your  problem then please fill out the bottom Contact Form.
For suggestions, ideas, feedback, please send email to: webmaster@chinabondage.com


Billing Issues:
Want to cancel or find out why a membership to our sites has been rejected? View below.

    Membership Cancellation and Retrieval

    We use payment processors to charge credit cards and checking accounts. If you don't find your membership on the first link please try the other.
    Credit Card Your Statement Shows Cancel/Retrieve Online U.S. Toll-Free Number
    Jettis C.C.BILL Cancel/Retrieve 888 596-9279
    If you have any difficulties finding or cancelling your membership, please fill out the below Contact Form


Forgotten Password:
If you signed up with one of our two chosen processors contact them here:

    Password Retrieval

    Processor Your Statement Shows Cancel/Retrieve Online U.S. Toll-Free Number
    Jettis C.C.BILL Cancel/Retrieve 888 596-9279
    If you have any difficulties retrieving your password please fill out the below Contact Form


Contact Form:
Use this form to contact us if your login isn't working, you can't find your transactions, you want to cancel your membership or have questions.

    Very Important!
  • - Automated responses will only be sent to the e-mail address on record. If you no longer have access to the e-mail address you used to sign up with, you need to tell us what that e-mail address was.
  • - DO NOT USE an inbox protector such as spam-guard. If you do, you will NOT receive e-mails from us. Either disable it, or use an e-mail address without spam-guard.
  • - If you don't receive a response from us within 24 hours, there is something wrong with your e-mail account. Check your spam folder, and write again (politely).
  • - Include the e-mail address we have for you (if you are a member) and at least 1 more search field (Member ID, Username, Credit Card #):

* E-mail you signed up with:
Sitename:
Member ID:
Username:
Credit Card #:
Please describe your issue in detail:
Verification Code:
Type the four numbers shown above:
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* Required Field

If you fill out the form above and do not hear back from us within 24 hours please send an e-mail directly to help@chinabondage.com with the above information.